Return Policy
Terms of Sale - Return and Reshipment Policy
1. Package not collected from a relay point
If a package is not collected from a relay point within the allotted time, it will be returned to us. In this case, no refund will be issued.
2. Return due to incorrect address
In the event that a package is returned due to an incorrect or incomplete address, no refund will be issued.
3. Reshipment of the package
Reshipment of the package remains possible (in cases 1 and 2) at the customer's request, provided that the shipping costs are paid again.
These conditions are applied to ensure efficient and fast order processing.
Or by email: contact@rostiy.com
Phone/whatsapp : +33-602538296
Order
Frequently asked questions about my order
Tracking your order is easy. Once your order has been processed and shipped, you will receive a confirmation email containing a unique tracking number.
You can use this tracking number on our website or on the carrier's website to track the status and location of your parcel in real time.
Shipping
Frequently asked questions about my shipment
here can be a brief but clear answer to the question, providing customers with a quick response without unnecessary details.
Return
Frequently asked questions about product returns
here could be a brief but clear answer to the question, providing customers with a quick response without unnecessary details.